Frequently Asked Questions (FAQ)

1. Can I request a book that is not available on your site?
Absolutely! If there’s a book you want that we don’t have, please send us a request. We will do our best to provide it for you. Popular books typically take 24-72 hours to be ready for delivery, and you will receive a special discount code to buy the book at the best possible price.

2. How can I review my order?
You can easily review your order through the account you have registered with us. Alternatively, you can check your email for an invoice copy sent after your order has been successfully placed.

3. What is your return and refund policy?
We offer a 30-day money-back guarantee. Please refer to our detailed Return and Refund Policy for more information.

4. Will out-of-stock items be restocked?
Yes, we regularly replenish products that are out of stock. If a product is unavailable due to copyright expiration or a damaged file, it will be marked as out of stock. We will strive to restock and deliver the product within 24-48 hours.

5. How can I listen to my audiobooks?
You can listen to your audiobooks on various devices, including Android, iOS, Windows Phone, or any device that supports MP3, M4B audio files. Additionally, you can enjoy them on personal computers running Windows, MacOS, Linux, etc. If you need assistance with file formats or encounter any issues, please don’t hesitate to contact us for support.

For usage guides and troubleshooting, please visit our Help Center.

Contact Us

If you have any further questions, comments, concerns, or wish to report any problematic content or contributions, you can reach us at:

Legal Company Name: CÔNG TY TNHH BEESMART SOLUTIONS
Address: Số 21 Đường A4, Phường 12, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam
Phone Number: +84 869097878
Website: https://beesmartads.com/lien-he/
Email: support@beesmartads.com
Tax Code: 0315958149